Privacy Policy

At Lumière Beauty Spa, your privacy matters to us just as much as your skin does. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website or booking our services, you agree to the practices described here.

1. Information We Collect

We collect information in the following ways:

• Information you give us — When you fill out our contact or booking form, we collect your name, email address, phone number, and any message you submit.
• Usage data — We collect anonymized data about how you use our website (pages visited, time spent, referral source) through Google Analytics and Google Tag Manager.
• Cookies — Our website uses cookies to improve your browsing experience and to track advertising performance. You can disable cookies in your browser settings at any time.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and consultation requests
• Send appointment reminders or follow-up messages (only if you've contacted us)
• Improve our website and services based on usage patterns
• Comply with legal obligations

We will never sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We use trusted third-party tools to operate our website. Each has its own privacy policy:

• Google Analytics & GTM — website traffic analysis
• Google reCAPTCHA — spam prevention on our contact form
• Resend — transactional email delivery for inquiry confirmations
• Supabase — secure database storage for form submissions

4. Data Retention

We retain your contact information for as long as necessary to respond to your inquiry and maintain our business records. If you would like your data deleted, please contact us and we will remove it promptly.

5. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent at any time for any communication from us

6. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Our database is secured with row-level security and all data is transmitted over HTTPS.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at keithjapitana@gmail.com or visit our contact page.